Fidato Hotels is a brand which provides complete sales & marketing support to Small, Medium & Luxury hotels across the India. The support is extended with the combination of different services. "FIDATO" is an Italian word representing Trust. We are driven by the Name we carry and hence form a trust with partner Hotels as well as Customers to never let them down.
To increase the sales of any hotel, it is important to study the destination & local tourist places, identify the competition, destination traffic and have a clear understanding of the product. Our team will study on the above points which will be very valuable in promoting the hotel to the right audience.
Channel management is the process of managing online distribution channels in order to sell hotel inventory to various agents across the globe. It is the only way to effectively reach global audience without risking overbookings. Our managers would be managing the content, inventory, rate parity, sold outs and ranking across multiple online travel partners.
Our sales representatives would be reaching out to corporates as well as travel agents to promote the hotels for room bookings as well as conference & events.
It is the process of creating, scheduling & analysing the engaging content which would be posted on social media platforms like Facebook, Instagram, Twitter etc. Our Social media manager will take care of social media accounts and also help out hotels in conducting campaigns to reach hundreds & hundreds of targeted audiences.
A dedicated brand ambassador will be assigned to handle reservations and converting business leads on calls and emails.
Online reputation determines how others look at your business when they search for or stumble upon it online. ORM influences what information people will find about your business using various techniques & strategies . We are here to manage the negative business reviews and encourage happy clients to share the positive feedback using the mediums like TripAdvisor, Google Plus & Facebook.